Horrible horrible customer service.. They get over on people with they return policy.
I will never buy anything from them again.. Please if you ever buy anything from they actually store please check the bottom and make sure there are no scratches or marks. My boyfriend tried to surprise me with a pair of so Kate for Christmas. After purchasing them from saks Christian louboutin store in ny we realize the shoes was worn.
I couldn't fit the shoes it was to small and they refuse to give him his money back. They said that I wore them. It look like the shoe was worn for awhile. He just bought the shoes on 12/14 and tried to return them on the 12/17 and 12/18.
$734 just down the drain.. Im so upset. You work hard for your money to waste it like that. How can you scrap shoes up like that in 4days smh..
I even put the shoe on my foot and showed them I can't get my foot in the shoe to wear them. This is crazy how they give you a hard time to return an item.
They is really getting people for their money. i am going to let the world know to be careful.
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